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Trade customers

Open a Liquidia trade account

Order by phone or email and pay on invoice. Apply once and we'll set up your account.

How it works

  1. Download the application — a two-minute form with your business details and trade references.
  2. Email it back to orders@liquidia.com.au.
  3. We confirm your account and your team can order by phone or email from then on.

Download the application (PDF)

Account terms are subject to approval.

Why open an account

  • Order by phone or email — no online payment needed
  • One account across Sydney, Brisbane, Melbourne and Perth
  • Certificate of Analysis for your batch on request
  • Scheduled bulk refills and tank monitoring for depots
  • Talk to the same team every time

How ordering AdBlue® on account works

Once your account is set up, there's no card payment and nothing to log in to. You call, text or email the order, we supply it, and we send an invoice to your accounts contact.

  1. Send the orderCall 1300 106 220, text or WhatsApp 0412 855 320, or email orders@liquidia.com.au.
  2. We confirm the detailsProduct, pack sizes, quantity, delivery site or pickup location, and anything we need to know about access.
  3. Delivery or pickupDelivered to your site on our trucks, or collected Ex Works from the nearest site.
  4. InvoiceThe invoice goes to your nominated accounts contact and is paid on the terms of your approved account.

Account terms are set when your application is approved.

What to include in each order

A complete order is booked in quickly and invoiced correctly. Whoever places orders for your business should include:

Setting up your account so it runs smoothly

Nominate who can order

Tell us which staff are authorised to place orders, and whether every order needs a PO. It avoids confusion when a new driver or site supervisor rings in.

List every delivery site

Give us each depot, yard or farm you want supplied, with access notes. Delivery is quoted to each suburb.

Separate accounts contact

If invoices should go to a different person or inbox from the one ordering, say so on the application.

Regular orders

If you order the same thing on a regular cycle, we can arrange regular runs. For bulk tanks, scheduled refills and tank-level monitoring are available.

More than AdBlue® on the same account

Everything we sell can go on one account, so a single order can cover a depot's supply and its equipment:

Our published prices are on the price list. The online store lets you put a list together and email it to us as a request, which is handy for a first order or a new site.

Opening an account?Call us to talk it throughTell us your sites and what you use, and we'll help you get the application right first time. Completed applications go to orders@liquidia.com.au, or text 0412 855 320 with any questions. Call 1300 106 220

Questions buyers ask

How do I place an order once my account is open?

Call 1300 106 220, text or WhatsApp 0412 855 320, or email orders@liquidia.com.au with the product, quantity, delivery site and any PO number. We confirm the order and invoice your account.

Can I put a purchase order number on the invoice?

Yes. Include your PO number when you order and it will appear on the invoice.

Can more than one person order on our account?

Yes. Tell us who is authorised to order, and whether every order needs a PO, so we can check each order against your instructions.

What are the payment terms?

Terms are set when your application is approved. Call us if you'd like to discuss what suits your business before you apply.

Prefer to talk it through?

Call us with the website price and we'll book it in — or send an enquiry and we'll usually reply the same day.

VDA QMC licensed AdBlue® manufacturer · ISO 22241 · VDA AdBlue® licence No. 0005569 — Figure Eight Enterprises Pty Ltd